Correspondence
Inquire
We receive letters for custom jewellery in the Fraser Valley and for pieces released from the collection across Greater Vancouver. There is no telephone line.
A private letter · British Columbia
Name the stone type in full. Natural diamond and lab-grown diamond are not the same, and we do not accept a single word to stand for both.
You may sketch a ring first in the studio — your specification will travel with this letter.
If the form is unavailable, write directly to hello@theava.ca.
Received
Thank you
Your letter has reached the house. We reply in writing — usually within a few days. For anything urgent, write to hello@theava.ca.